The Facility Management and Services Company
METRO Campus Services is part of METRO and the service company at METRO's headquarter location in Düsseldorf. METRO Campus Services offers its range of services to the other METRO companies on Campus as well as to external tenants.
The core responsibilities of METRO Campus Services include the leasing of buildings and parking spaces on the Campus as well as commercial, technical and infrastructural facility management.
In addition, METRO Campus Services is also responsible for the Campus Gastronomy, which includes the company canteen and a café bar.
Another key area in the service portfolio of METRO Campus Services is the People & Culture Service Center. It is the central point of contact for the employees of currently twenty METRO companies for all administrative personnel matters.
Facility Management
Facility Management is responsible for all operational and strategic services relating to the infrastructure, buildings and facility management of the Düsseldorf campus. We are the project partner for the rehabilitation, conversion and/or revitalisation of office and functional areas for our tenants on the METRO campus.
Our responsibilities include, inter alia
- Securing the operation of all technical building systems of the campus buildings
- Commercial processing and technical construction supervision of conversion, renovation, maintenance and large-scale projects
- Management of infrastructure services, e.g. cleaning services, relocation services, security services
- Central responsibility for safety, health and fire protection
Commercial
The Commercial department is the central point of contact for the letting of office space on campus, as well as for all commercial and controlling-related issues for METRO Campus Services GmbH.
Our responsibilities
- Commercial facility management and controlling
- Letting of office space on campus
Campus Gastronomie
Campus Gastronomie with its departments for canteen meals, catering, conference services and the Training & Event Center is your partner for events of any kind on the campus and beyond – anywhere where people meet.
The services portfolio includes
- The company restaurant serving 1,000 guests per day
- The in-house restaurant METRO’s Inn
- The café Rioba Bar
- Operation of the Training & Event Center
- Service support for the management board and conference center
- Catering services on the complete campus
Fleet Management
The Fleet Management team is responsible for managing the complete vehicle fleet (passenger cars) with a total of around 1,700 vehicles and the first point of contact for our employees and executives for all matters relating to the company cars.
Our services include
- Management of the vehicle fleet of the companies operating at the METRO campus
- Supporting the company car users throughout the vehicle’s lifecycle from ordering to income tax treatment, repairs, claims processing all the way to coordination of the vehicle return process
- Interface to the most diverse internal departments as well as to external partners such as leasing companies, insurance companies, service providers and public authorities
Mail & Parcel Services
Mail & Parcel Services is the campus function to contact for any type of postal and parcel shipping as well as for the archiving of documents.
Our scope of responsibilities includes the following
- Handling of all incoming and outgoing mail
- Receiving and sending parcel and express deliveries from/via all parcel service providers
- Archiving of company-relevant documents for all campus entities
People & Culture Service Center
The People & Culture Service Center is the central point of contact for administrative personnel matters in Düsseldorf. Around 21,000 active employees and around 7,000 retirees of all METRO companies as well as many of the service companies on campus are serviced here.
In our teams we have specialists in
- payroll
- bonus calculation
- retirement provision
- company pension
- certificate creation
- maternity protection and parental leave
- employer certifications
- travel expense management
For inquiries on the topics above please contact: people-culture@metro.de