MIAG

We make invoicing processes more reliable and more effective than ever. MIAG provides end-to-end invoice chain services to suppliers of METRO Cash & Carry as well as selected non METRO companies. With efficient communication structures and enhanced interaction, MIAG safeguards an outstanding invoice chain experience and helps our suppliers grow their business.

Seamless invoice chain integration

For maximum comfort and efficiency, MIAG has created a new online gateway. It covers the whole invoice chain and ensures that cases are resolved on an individual basis.

Just one easy-to-use gateway gives suppliers access to all relevant invoice chain topics. The all-new e-form saves time and resources so that suppliers can focus on doing what they do best: supplying. After all, it is their outstanding products that make customer centricity an everyday reality throughout METRO.

 

MIAG Information Services

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The easy, intuitive and user-friendly navigation of MIAG’s new centralised Supplier Enquiry Platform makes sure that all key data are submitted in full and at the same time. Users are guided step by step, ensuring maximum process efficiency. This significantly speeds up the invoicing process, helps expedite enquiries and facilitates the quick resolution of all issues that may arise.

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MIAG’s platform represents a quantum leap in user-friendliness for suppliers. All processes are completely transparent at all times. Automated assignment of queries guarantees that a case agent is always available. In addition, a powerful reporting tool tracks invoices and issues. All these efforts place suppliers at the centre of invoicing, with account status at their fingertips.

Information Services

* Availability of individual service components may vary from country to country. To check which individual services are available, please contact us at info@miag.com.

Payment

MIAG conducts payment services for METRO sales lines, as well as selected non METRO companies allowing an accurate assessment of the risk level in local operations. MIAG's Payment Services activities are a necessary requirement for MIAG Payment Guarantee services. They help determine the correct capital adequacy level which is attained through the Payment Services function.

MIAG Payment Guarantee

It helps strengthen the financial credibility for suppliers of METRO Cash & Carry as well as particular non METRO companies suppliers and also save costs. With this service, MIAG provides a 100 per cent payment guarantee for suppliers of METRO Cash & Carry as well as selected non METRO companies trade receivables and ensures a simple claims process. This, in turn, allows suppliers of METRO Cash & Carry as well as selected non METRO companies partner banks to reduce their collection risks. Thus, the MIAG Payment Guarantee is a cost-efficient and reliable alternative for external credit insurers.

The advantages of MIAG Payment Guarantee:

  • helps save costs and protect supplier margins
  • reduces non-payment risks (100 per cent guarantee)
  • supports the reliability of suppliers as METRO as well as selected non METRO companies business partners and constitutes the basis for increased credit access from financial institutions

As part of METRO, we comply with the METRO Compliance Programme. This means all activities are in absolute compliance with all applicable laws and the Business Principles laid down by METRO.

If you have any questions concerning compliance, please contact compliance@miag.com.